texa88 Official Document

Texa88 Privacy Policy — Malaysia Player Data Protection

Your privacy is more than a priority — it is our responsibility. Understand clearly how texa88 collects, uses, and protects your personal information at all times.

Updated: 1 January 2026 | Estimated reading time: 7 minutes

Texa88's Commitment to Your Privacy

Six core pillars that form the foundation of texa88's privacy policy — designed to give you complete peace of mind.

Advanced-Level Encryption

All your personal data and financial transactions are protected with 256-bit SSL encryption — the same technology used by world-class banking institutions.

Strict Access Controls

Your personal information is accessible only to authorised texa88 staff with specific permissions, with every access recorded and continuously monitored.

Player Rights Guaranteed

You have the right to access, correct, or delete your personal data at any time. texa88 fully respects the privacy rights of every player.

No Data Selling

Texa88 never sells, rents, or trades players' personal data to third parties for marketing or any other commercial purposes.

Cookie Transparency

We clearly explain the types of cookies used on the texa88 site and give you the option to manage your own cookie preferences.

PDPA Compliance

The texa88 privacy policy is designed to comply with Malaysia's Personal Data Protection Act (PDPA) 2010 and applicable international data protection standards.

By using the texa88 platform, you agree to this privacy policy. Please read it carefully to understand your rights and responsibilities regarding personal data protection.

1 Introduction

Texa88 values the privacy of every player. This Privacy Policy transparently explains how we collect, use, disclose, and protect your personal information when you use the texa88.app platform and all related services.

We operate in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010 and international data protection standards. Our commitment is to ensure that every piece of information you provide is handled with full integrity, confidentiality, and responsibility.

This policy applies to all users of the texa88 platform regardless of how you access our services — whether via web browser, mobile app, or any other official texa88 channel. Any changes to this policy will be communicated to you through the website and your registered email.

2 Information We Collect

Texa88 collects your personal information through several means to enable us to provide secure, efficient, and personalised services. The types of information we collect are as follows:

Data Categories Data Examples Primary Purpose
Identity Data Full name, date of birth, MyKad/passport number Age verification & KYC
Contact Data Email address, phone number, postal address Communication & verification
Financial Data Bank account number, bank name, e-wallet Deposit & withdrawal processing
Technical Data IP address, device type, web browser Security & fraud detection
Usage Data Game history, betting activity, login activity Service improvement & support

In addition to information you provide directly during registration, we also collect data automatically when you use the platform — including device information, usage patterns, and general location data (not GPS) based on your IP address.

We only collect information that is strictly necessary to provide our services. texa88 does not collect sensitive information such as biometric data or religious beliefs unless required by law.

3 How We Use Your Data

The information we collect is used exclusively for the following purposes and does not exceed the stated scope:

  • Account management: Securely register, verify and maintain your player account
  • Transaction processing: Process deposits, withdrawals and all financial activities accurately and promptly
  • Identity verification (KYC): Meet anti-money laundering legal compliance requirements
  • Customer support: Respond to enquiries, resolve complaints and provide technical assistance
  • Platform security: Detect and prevent fraud, unauthorised access and suspicious activity
  • Product improvement: Analyse usage patterns to enhance your gaming experience
  • Marketing communications: Send promotional information and special offers (with your consent)
  • Legal compliance: Fulfil applicable legal and regulatory obligations

We will not use your data for any purpose not stated here without first obtaining your consent. All data processing is carried out on the basis of contractual necessity, legal obligation, or the legitimate interests of texa88 that do not override your fundamental rights.

4 Information Sharing

Texa88 does not sell, rent, or trade your personal data to any third party. However, in certain situations, we may share your information with the following parties:

  • Service providers: Payment processing companies, game providers, and IT infrastructure partners bound by strict confidentiality agreements
  • Legal authorities: Law enforcement agencies, courts, or regulatory bodies when required by law
  • Fraud prevention: Risk assessment agencies and fraud prevention platforms to protect all players
  • Business transfer: In the event of a merger, acquisition, or asset sale, player data may be transferred with equivalent privacy protections maintained

All third-party service providers working with texa88 are required to uphold the same high data protection standards and are prohibited from using your information for any purpose other than those directed by us.

Should texa88 be required to disclose your information to authorities, we will notify you in advance where permitted by law to do so.

5 Data Security

Protecting your personal information is texa88's top priority. We implement multiple layers of technical and organisational security to ensure your data remains safe at all times.

Technical Security

256-bit SSL encryption
Two-factor authentication (2FA)
24/7 threat monitoring
Regular security testing

Organisational Controls

Role-based access control
Staff privacy training
Regular internal audits
Strict data handling policy

While we make every effort to protect your data, no security system can guarantee 100% protection against all threats. In the event of a data breach involving your personal information, texa88 will notify you within 72 hours of becoming aware of the incident.

You also play an important role in keeping your account secure. Use a strong password, never share your login credentials, and enable two-factor authentication for added protection.

6 Cookies & Tracking Technologies

Texa88 uses cookies and similar tracking technologies to enhance user experience, analyse website traffic, and deliver relevant content to you.

  • Essential Cookies: Required for core platform functions such as login and session security — cannot be disabled
  • Analytics Cookies: Help us understand how players use the platform for continuous improvement
  • Functional Cookies: Store your preferences such as language and display settings
  • Marketing Cookies: Used to display ads and promotions relevant to your interests (with consent)

You can manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the texa88 platform.

Texa88 uses Google Analytics for web analytics purposes. Data collected is aggregated and anonymised — it does not identify you personally.

7 Your Rights as a Player

Under the Personal Data Protection Act (PDPA) 2010 and international privacy standards, you have the following rights regarding your personal data:

🔍
Right of Access

Request a copy of all personal data we hold about you

✏️
Right to Rectification

Correct any inaccurate or incomplete data

🗑️
Right to Erasure

Request deletion of your data subject to legal obligations

Right to Object

Object to the processing of your data for direct marketing purposes

📦
Data Portability

Receive your data in a structured format for portability

⏸️
Right to Restriction

Restrict how we process your data in certain circumstances

To exercise any of the above rights, contact the texa88 privacy team via email or live chat. We will process your request within 30 business days. Your identity will be verified before any action is taken to safeguard your account security.

8 Data Retention

Texa88 retains your personal data for as long as your account remains active or as long as necessary to provide services to you. Following account closure, we retain your data for the period required to fulfil legal obligations, resolve disputes, and enforce our agreements.

  • Active account data: Retained for the duration your account is active plus 5 years after closure
  • Financial transaction records: Retained for 7 years in accordance with Malaysia's financial legal requirements
  • Support communication logs: Retained for 2 years for reference and improvement purposes
  • Analytics data: Retained in anonymised form for 3 years

Once the retention period expires, your data will be securely and permanently deleted or anonymised from all texa88 systems. This deletion process is regularly audited to ensure compliance.

9 International Data Transfers

In certain situations, your personal data may be processed or stored on servers located outside Malaysia. This occurs when we utilise cloud infrastructure services or international service providers based in other countries.

Texa88 ensures that all international data transfers are carried out with protections equivalent to or greater than those provided in Malaysia. This includes:

  • Data transfer agreements with standard protection clauses
  • Transfers only to countries recognised as having adequate levels of data protection
  • All service providers are required to comply with our data security standards

10 Child Protection

Texa88 is an adults-only platform strictly for users aged 21 and above. We do not knowingly collect or process personal data of underage individuals.

Should we discover that a minor's data has been collected without our knowledge through age misrepresentation, we will take immediate steps to delete that data and close the account in question. Parents or guardians who become aware that their child has registered on texa88 are urged to contact us immediately.

If you become aware that a minor has registered an account on texa88, please contact our support team immediately at [email protected] for prompt action.

11 Third-Party Links

The texa88 platform may contain links to third-party websites such as game providers or payment platforms. texa88 is not responsible for the privacy practices or content of those third-party websites.

We encourage you to read the privacy policy of every website you visit, especially before providing any personal information. The presence of links to other websites does not mean texa88 endorses or validates their privacy practices.

12 Privacy Policy Amendments

Texa88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new technologies, or updated legal requirements. Any material amendments will be communicated to you via:

  • In-platform notifications on texa88 when you log in
  • Email sent to the registered address at least 14 days before taking effect
  • Announcements on the texa88.app homepage

Continued use of the platform after amendments take effect will be considered your acceptance of the updated policy. The "Updated" date at the top of this page indicates when the last amendment was made.

This policy is effective from 1 January 2026

13 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the texa88 Data Privacy Officer (DPO) through the following channels:

For complaints that cannot be resolved directly with texa88, you have the right to submit a complaint to the Malaysian Communications and Multimedia Commission (MCMC) or the relevant data protection regulatory body.

For questions related to responsible gaming or self-exclusion controls, please visit the Responsible Gaming us. For general enquiries, visit the FAQ us.


This document is a Bahasa Malaysia translation provided for player convenience. In the event of any discrepancy between the Bahasa Malaysia version and the English version, the English version shall prevail. texa88 © 2026. All rights reserved.

Your Data Is Safe with texa88

Create a free account today and enjoy a safe, transparent, and exciting gaming experience — your privacy is always our top priority.

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